Abbey is a Service Desk Administrator at Rea, where she serves as the first point of contact for RIS clients. She specializes in triaging and dispatching requests to ensure timely and effective technical support. Abbey also contributes to internal documentation, coverage coordination, and cross-department collaboration. She began her career in the industry and at Rea in 2025, bringing prior experience as a Purchasing Associate at Provantage. Outside of work, Abbey enjoys reading, spending time with her dog, and caring for her reptiles.